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Legal Information

Last updated: 29 October 2026

This page sets out the legal information that shineful is required to publish about itself under the law of the United Kingdom, and explains the rules that apply when you visit or use this website. It is written to be read on its own, but it also acts as the entry point to the other policy documents that apply to this site. Please take a few minutes to read it before you rely on anything you find here.

Identity of the Website Operator and Its Role

This website is owned and operated by shineful, the trading identity of buzzmaply, a commercial business providing professional services in the media and broadcasting sector. buzzmaply operates as a central hub for media feeds. Its work covers professional video operation, live signal management, content distribution, camera work, and the creation of reliable, high-quality feeds for news programmes and television broadcasting.

In that role, the operator provides the technical infrastructure and operational support needed to move video signals from the point of capture to the point of broadcast. That includes end-to-end management of live and recorded feeds, low-latency transmission, signal integrity, and compliance with recognised industry standards for broadcast quality. It also includes the coordination of live events, studio operations and remote contributions from contributors in the field.

The operator therefore acts in two related capacities. It is a technical partner, responsible for the reliability and quality of the signals it handles, and it is a content enabler, supporting clients in delivering timely and accurate visual storytelling to their audiences. When this page refers to "we", "us" or "our", it means the operator identified in this section. When it refers to "you", it means any person who visits, browses, reads or otherwise uses this website, whether or not you go on to book or receive a service from us.

The operator is the party legally responsible for the content published on this website. It is also the data controller for the personal data processed through the website, as explained further below.

Legal Form, Registration Details, Tax Identifiers, Licences and Responsible Representatives

Legal form and place of registration

The operator is buzzmaply, a private limited company incorporated under the laws of England and Wales. The company is registered with Companies House and is registered in England and Wales. Its liability is limited to the extent permitted by the Companies Act 2006.

Company registration number

Company Registration Number: 07153017.

Registered office

Registered Office: Holmbush Road, Putney, London SW15 3LE, United Kingdom. This is the official address for service of legal documents and formal correspondence, and it is the address recorded for the company at Companies House.

Registered business activity

The company's registered activities correspond to motion picture, video and television programme production and related broadcasting support activity. These are recorded under SIC codes 59111, 59112, 59113 and 60200. No additional licence beyond standard company registration is required for these core services, although all of our operations are carried out in line with applicable broadcasting and data protection requirements.

Tax identifiers

Value Added Tax is charged in accordance with UK law where it applies. Where the company is registered for VAT, the VAT registration number is shown on the invoices we issue and, where required, in the statutory footer disclosure described at the end of this page. If no VAT number appears in that footer disclosure, no VAT registration number is displayed at the time of publication.

Responsible representatives

The directors appointed in accordance with the company's articles of association, and recorded as such at Companies House, are the persons responsible for the management of the company and for the content published on this website. Statutory filings, including confirmation statements and annual accounts, are prepared and delivered as required by the Companies Act 2006.

Why this information is published

UK company law, in particular the Companies Act 2006 and the Company, Limited Liability Partnership and Business (Names and Trading Disclosures) Regulations 2015, requires a company to disclose its registered name, its registered number, its place of registration and its registered office address on its websites, business letters, order forms and electronic communications. The Provision of Services Regulations 2009 add further information duties for businesses that provide services in the United Kingdom, and the Electronic Commerce (EC Directive) Regulations 2002 apply to businesses that advertise or supply goods or services through a website or by email. Non-compliance with the company disclosure rules is a criminal offence and can lead to a fine for the business and for the officers responsible.

Registered Office and Contact Details

Our registered office, which is the address for service of legal documents and formal correspondence, is: Holmbush Road, Putney, London SW15 3LE, United Kingdom. Correspondence sent there is received on behalf of the company, logged, and routed to the team responsible for the matter.

For day-to-day enquiries, including booking requests, technical questions, complaints and requests for information, you can reach us through the following channels:

  • Email: [email protected]
  • Telephone: +44 7575 701535
  • Postal address: Holmbush Road, Putney, London SW15 3LE, United Kingdom

You can also use the contact form on our Contacts page. When you use the form we ask you for your own contact details so that we can reply to you. Those details are used only to handle your enquiry, and they are not published anywhere on this website. Please include enough information for us to identify the matter, such as the name of your organisation, the service concerned, and any reference number you have been given.

We aim to acknowledge enquiries promptly and to respond within a reasonable period, taking into account the complexity of the request. Formal notices, including contractual notices, complaints that may lead to legal proceedings, and any other communication that is intended to have legal effect, should be sent in writing to the registered office address. Where a contract between us and a client specifies a particular notice address or notice period, that contract term takes precedence for the purposes of that contract.

Purpose, Scope and Intended Audience of the Website

This website exists to explain who we are, to describe the media feed, video operation and broadcast support services we provide, and to give professional clients a clear route to make an enquiry or request a booking. It also provides the legal and policy information that users, clients and regulators are entitled to see.

The website is aimed at business and professional users. Our intended audience includes media organisations, broadcasters, news organisations, production companies, media outlets, journalists and technical teams who need reliable video feed solutions. It is not directed at consumers, and it is not a consumer retail storefront. Where a service is nonetheless supplied to a person acting outside their trade or profession, that person's statutory consumer rights are unaffected by anything on this page.

The site is published in English and is intended primarily for users in the United Kingdom, although our services may be provided to clients internationally and some users may therefore access the site from outside the UK.

Nothing on this website is an offer capable of acceptance, a quotation, or a binding commitment to supply any service. Descriptions of capability, equipment, coverage and availability are indicative. A contract is formed only when we confirm a booking or engagement in writing, or when the parties sign a written agreement, and then only on the terms set out in that confirmation or agreement.

Access to and Acceptable Use of the Website

We permit access to this website on a temporary basis. We may suspend, withdraw, restrict or change all or any part of the site without notice, including where we need to carry out maintenance or where we consider that a user is misusing the site. We do not guarantee that the site, or any content on it, will always be available or uninterrupted.

When you use this website, you agree not to:

  • use the site for any unlawful purpose, or in any way that breaches applicable law or regulation;
  • attempt to gain unauthorised access to the site, to any server or network on which it is hosted, or to any account, feed, credential or system connected to it;
  • introduce viruses, malware, ransomware or any other harmful material, or run any denial-of-service or similar attack;
  • use automated tools to scrape, crawl, harvest or systematically extract content, data or contact information from the site, except with our prior written permission;
  • interfere with the proper operation of the site, or with any other user's use of it;
  • submit false, misleading, defamatory, abusive, obscene or infringing material through any form, field or communication channel on the site;
  • impersonate any person, or misrepresent your identity or your affiliation with any organisation;
  • capture, retransmit, redistribute, resell or otherwise exploit any video feed, signal, stream or recording accessed through or in connection with our services without the written authorisation of the relevant rights holder.

Where we give you credentials, links or technical access to a feed, a contribution channel or a booking portal, you must keep those credentials confidential and secure, use them only for the purpose for which they were issued, and tell us promptly if you believe they have been compromised.

We may suspend or terminate your access to the website, or to any service, if we reasonably believe these rules have been breached. Unauthorised access to computer material, interference with computer systems, and certain forms of online fraud are criminal offences under UK law, including the Computer Misuse Act 1990 and the Fraud Act 2006, and we may report suspected offences to the relevant authorities.

Ownership and Permitted Use of Website Content, Trademarks and Other Intellectual Property

All content on this website, including text, layout, graphics, logos, images, audio, video, technical documentation, software and the underlying code, is owned by us or licensed to us, and is protected by copyright, database right, design right, trade mark law and other intellectual property rights in the United Kingdom and internationally. All rights are reserved.

You may view the site, download pages temporarily for caching purposes, and print or save one copy of any page for your own internal business evaluation, provided you keep all copyright and proprietary notices intact. You may not, without our prior written consent:

  • reproduce, republish, redistribute, sell, rent, sublicense or commercially exploit any part of the site or its content;
  • modify, adapt, translate or create derivative works from the content;
  • extract or re-utilise substantial parts of the content, or repeatedly extract insubstantial parts, for any purpose;
  • frame, mirror or present the site in a way that suggests a relationship or endorsement that does not exist;
  • use our name, logo, product names, service names, slogans or get-up in any way that is likely to confuse or mislead.

Our trade names, logos and service names are our trade marks or registered trade marks. Other product and company names mentioned on this site are the trade marks of their respective owners, and are referred to for identification purposes only.

Rights in live feeds, recorded material, rushes, footage and other broadcast content remain with the relevant rights holders, whether that is our client, a broadcaster, a sports or news organisation, or another contributor. Nothing on this website transfers or grants any rights in that material, and nothing on this website should be read as a licence to use any such material.

If you believe that content on this website infringes your intellectual property rights, please contact us using the details above, describing the material concerned, the right you say is infringed, and the action you would like us to take. We will review the notice and take appropriate steps, which may include removing or disabling access to the material.

Accuracy, Availability and Proportionate Limitations of Liability

We take reasonable care to ensure that the information published on this website is accurate when it is placed online. However, the content is provided for general information about our business and services. We do not warrant that the content is accurate, complete, current or free from error, and technical specifications, equipment, coverage, availability and pricing may change at any time.

We do not exclude or limit our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, for any breach of the terms implied by section 12 of the Sale of Goods Act 1979 or section 2 of the Supply of Goods and Services Act 1982 where they apply, or for any other liability that cannot lawfully be excluded or limited. Nothing on this page affects any statutory right that cannot be waived.

Subject to that, and to the fullest extent permitted by law:

  • we are not liable for loss of profit, loss of business, loss of opportunity, loss of goodwill, loss of anticipated savings, loss or corruption of data, or for any indirect or consequential loss arising out of or in connection with your use of, or inability to use, this website;
  • our total aggregate liability arising out of or in connection with this website is limited to the total fees paid by you to us for the service to which the claim relates during the twelve months immediately preceding the event giving rise to the claim;
  • we are not liable for any failure or delay caused by events outside our reasonable control, including power failures, failures of public or private telecommunications networks, satellite or contribution link outages, third-party platform failures, industrial action or severe weather.

We make no warranty that the site is free from viruses or other harmful components, and you should use your own protective software. Where the site contains technical information or specifications, that information is provided as a guide only and does not form part of any contract unless we expressly agree otherwise in writing.

External Links and Third-Party Content

This website may contain links to websites, platforms and resources operated by third parties, and may refer to third-party products, standards, professional bodies or regulatory publications. Those links and references are provided for convenience and identification only.

We do not control third-party websites and we do not endorse, verify, monitor or take responsibility for their content, accuracy, availability, security, privacy practices or terms of use. When you follow a link to a third-party site, you leave our site, and the terms and privacy notices of that third party apply to you. You access third-party sites at your own risk.

If you wish to link to our website, you may do so only in a fair and lawful way that does not damage our reputation or take advantage of it, and that does not suggest any form of association, approval or endorsement on our part where none exists. You must not establish a link from any website that is not owned by you, or frame our site on another website.

Privacy and Data Protection (UK GDPR and the Data Protection Act 2018)

The operator is the data controller for personal data processed through this website. We process personal data in accordance with the UK General Data Protection Regulation, the Data Protection Act 2018, and the Privacy and Electronic Communications Regulations 2003 (PECR) where they apply.

In summary, we collect the personal data you choose to give us through the contact form or by email or telephone, such as your name, organisation, role, email address, telephone number and the content of your message. We also collect limited technical data automatically when you browse, such as your IP address, browser type, device type, referring page and pages viewed. We use this information to respond to your enquiry, to provide and administer the services you request, to keep records of our communications, to secure the website, and to comply with our legal and accounting obligations.

Our lawful bases for processing are: performance of a contract or steps taken at your request before entering a contract; our legitimate interests in running and promoting our business, provided those interests are not overridden by your rights; your consent, where we rely on it, for example for non-essential cookies or marketing emails; and compliance with legal obligations. We keep personal data only for as long as it is needed for the purpose it was collected for, or as required by law, and then delete or anonymise it.

We share personal data only with service providers who help us operate the website and deliver our services, such as hosting, email, IT support and professional advisers, and with regulators, law enforcement or other parties where the law requires it. Where personal data is transferred outside the United Kingdom, we put appropriate safeguards in place. You have rights of access, rectification, erasure, restriction, objection and data portability, and the right to withdraw consent at any time, and you may complain to the Information Commissioner's Office. Full details are set out in our Privacy Policy.

Cookies and Similar Technologies (PECR)

This website uses cookies and similar technologies. Cookies are small text files placed on your device that allow the site to function, to remember your preferences, and to help us understand how the site is used. Under PECR, we may set strictly necessary cookies without consent, because they are essential to provide the service you have asked for. All other cookies, including analytics and any advertising or embedded-media cookies, are set only with your consent.

When you first visit the site, a cookie banner appears and asks you to accept or reject non-essential cookies. You can change your mind at any time through the cookie settings link, or by clearing cookies in your browser. Most browsers allow you to block or delete cookies; if you block strictly necessary cookies, parts of the site may not work properly. Our Cookie Policy lists each category of cookie, its purpose and how long it lasts.

Other Policies That Apply to This Website

The following documents form part of the legal framework for this website and should be read together with this page. They are available from the footer and from the relevant pages of the site:

  • Privacy Policy – explains in full what personal data we collect, why we collect it, how long we keep it, who we share it with, and how you can exercise your rights under UK GDPR and the Data Protection Act 2018.
  • Cookie Policy – explains the cookies and similar technologies used on this site, their categories, purposes and durations, and how you can manage or withdraw your consent.
  • Terms and Conditions – set out the terms on which we provide our services, including how bookings are made, service levels, client obligations, cancellation, liability and termination.
  • Payment and Refund Policy – explains invoicing, payment terms, accepted payment methods, late payment consequences, and when refunds, credits or re-performances are available.
  • Acceptable Use – the rules in the section above, which apply to every user of this website.

Where a contract for services has been agreed between us and a client, and there is any conflict between that contract and this page, the terms of the signed contract or written booking confirmation take precedence for the purposes of that contract.

Applicable Law, Competent Courts and Dispute Rights

This page and any dispute or claim arising out of or in connection with it, its subject matter or its formation are governed by the law of England and Wales. Subject to the paragraph below, the courts of England and Wales have exclusive jurisdiction to settle any such dispute or claim.

If you are a consumer resident in Scotland or Northern Ireland, you may bring proceedings in the courts of the part of the United Kingdom in which you live, and nothing in this page affects your right to do so. We may also bring proceedings against you in the courts of the country in which you are resident or in which you hold assets.

We would always prefer to resolve a problem directly. If you have a complaint, please raise it with us first using the contact details in this page, describing the issue clearly and telling us what outcome you are looking for. We will investigate and respond in writing. Business-to-business disputes that cannot be resolved by negotiation may be referred to mediation by agreement, but we are not obliged to participate in any alternative dispute resolution procedure in respect of business-to-business contracts.

Contact Route, Changes and Last-Updated Date

If you have a question about this page, want to request a copy of it in an alternative format, or want to raise a concern about the legal information published here, please contact us using the contact form on the Contacts page, by email at [email protected], by telephone at +44 7575 701535, or by post at Holmbush Road, Putney, London SW15 3LE, United Kingdom.

We may update this page from time to time to reflect changes in the law, in our services, in the way we operate, or in the information we are required to publish. The version that applies is the one published on this page at the time you use the website, and the date shown at the top of the page tells you when it was last updated. Where a change is material, we will take reasonable steps to bring it to the attention of users. Continued use of the website after a change takes effect means that you accept the updated page; if you do not agree with it, you should stop using the website.

Last updated: 29 October 2026.

Statutory Footer Disclosure

The following plain-text disclosure appears in the footer of every page of this website and repeats the legal identifiers required by UK company and trading disclosure rules:

shineful | Company Registration Number: 07153017 | Registered in England and Wales | Registered Office: Holmbush Road, Putney, London SW15 3LE, United Kingdom | Email: [email protected] | Telephone: +44 7575 701535

This disclosure is provided so that the identity of the operator is clear to every visitor, client and regulator, and so that the information required by the Companies Act 2006, the Company, Limited Liability Partnership and Business (Names and Trading Disclosures) Regulations 2015, the Provision of Services Regulations 2009 and the Electronic Commerce (EC Directive) Regulations 2002 is available at all times without the need to search the site.